Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will open. It comprises detailed info about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of educational video clips illustrating how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by actual clients and provides practical solutions. We frequently update our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a fantastic team of customer service technicians available 24/7/365 and eager to assist you with any problem. Each support ticket you open will be responded to in less than sixty minutes (the average support ticket response time is approximately twenty mins), so you will never have to wait a long time to receive an answer to your question.